Licensing and Versioning

License management of Outlook Integration for Jira is handled by the Jira app. Please also mind the versioning of the app, which differs for Jira Server and Cloud.

  • Jira Server & Jira Data Center
    • You have to purchase a license that matches the license of your Jira system in terms of users.
    • For every new release of our Outlook add-in there will be a new version of the related Jira App.
    • The Jira app has to have the same or a newer version than the Outlook add-in.
      • If the Outlook add-in is newer, the user gets a notification message that tells him to update the related Jira app.
      • If the Outlook add-In is older, the add-in will just work as before due to backward compatibility.
    • In case of a license error the user will be notified. The error will also be visible in the app management in the Jira administration.
    • Example
      • Jira App Version: 2.1.1 → Outlook Add-in version: Any version up to version 2.1.1 will work.
      • Jira App Version: 2.2.0 → Outlook Add-in version: Any version up to version 2.2.0 will work.
  • Jira Cloud
    • You always have the newest version of the Jira app installed. Atlassian cares about the updates.
    • As Atlassian handles the versioning of the App automatically, the version of the Jira Cloud App can be ignored and does not tell something about the "up-to-dateness". Changes of the App in the backend does not result into a new version in most cases.
    • The version of the Outlook add-in is independent from the Jira app version. Any version of the Outlook add-in will work with Jira Cloud from the license perspective.
    • Example:
      • Jira App version: 2.0.2-AC → Any Outlook Add-in version will work (Atlassian will update to e.g. 2.0.3-AC automatically, if available).
      • Jira App version: 2.0.3-AC → Any Outlook Add-in version will work.