Introduction

After installing the Outlook Integration for Jira app, your Outlook dialog shows a new menu labeled "JIRA".

This menu provides the following items:

  • "Setup" items:

    Connection Settings Settings to connect to the Jira server
    Advanced Configuration Default values and settings
    About General information about the installed add-in
  • "JIRA Tasks" items:

    Create JIRA Issue Use currently selected email to create a Jira issue
    Add as Comment Add the currently selected email content as comment to an existing Jira issue

    Forward to JEMH

    The icon will only be shown if the JEMH integration has been enabled within the "Advanced Configuration" dialog.

    Forward an email to the Enterprise Mail Handler for Jira (JEMH) app. JEMH is an enterprise message handler for your Jira, providing a scalable email handling and routing, auditing, incoming mail 'fixing' on the fly, customized notification templates by project, support for email only users, integrated test case facilities, auditing, configuration export/import and more.

    The Enterprise Mail Handler for Jira app is not included into Outlook Integration for Jira. You can buy it separately on the Atlassian Marketplace for Jira.

    You can use Outlook Integration for Jira without having the Enterprise Mail Handler for Jira app installed. Only the "Forward to JEMH" function will not work.

The functions "Create JIRA Issue" and "Add as Comment" are also available in an email's context menu. Right-click an email and the functions are shown at the end of the menu.

"Forward to JEMH" is available in an email's context menu if the JEMH integration has been enabled within the "Advanced Configuration" dialog.