How to convert a Multi Issue Operation

The automatic conversion of Multi Issue Operations is available since version 14.2.0.

Follow these steps to convert a deprecated Multi Issue Operation into a (Single Issue) Operation:

  1. Convert any Multi Issue Storage Format Templates that the operation uses.
  2. Backup your configuration using the export function. This step is optional but highly recommended.
  3. Navigate to the Manage Operations page and click the Convert operation link next to the Multi Issue Operation you want to convert.
  4. Select the new Single Issue Storage Format Template(s) you created in step 1. This step is only necessary if the operation uses any Multi Issue Storage Format Templates.
  5. Click convert.
  6. Test your operation.


Known limitations

  • If your operations uses an Update field value macros on page step, after the conversion it will only update the field value macros of the main issue. If you need to update the field value macros of the additional issues as well, you need to manually add an Iterate over issues or other items step to and add the Update field value macros on page step there.
  • If your operation uses a JQL Search to select the additional issues and this query contains an "ORDER BY" and one or more of your steps uses the Use all issues option, you need to manually fix the JQL Search of the generated Iterate over issues or other items step(s).