The Support page contains the following tabs:

Audit log

The first tab shows the audit log. This will contain any changes to the configuration, like creating or updating an operation.

This also shows past executions of operations. To view details for a particular execution click Show more.

Export

You can export your Issue Publisher for Jira configuration as a ZIP file. This file contains all operations, custom templates and other settings made in Issue Publisher for Jira.

Select the tab Export and simply click the Export button to download the file. The filename pattern is issue-publisher-export-YYYY-MM-DD-HH-mm-ss.zip.

Support Zip

If you have a problem with using Issue Publisher for Jira and you contact our support team, they might ask you for a support zip.

To download a support zip select the tab Export and click the Support Zip button. The filename pattern is issue-publisher-support-YYYY-MM-DD-HH-mm-ss.zip.

Import

To import your Issue Publisher for Jira configuration, select the tab Import and do the following:

1. Click Choose File to locate and upload your Issue Publisher for Jira ZIP file.
2. When the file is uploaded and the file name is shown next to the Choose file button, click Next. 
3. In the following dialog, you can choose all the items you want to import. By default, the checkboxes for all items are checked but you can simply exclude items from the import by deactivating the according checkboxes. Once you are happy with your selection, click Import.
   
4. Once the Import has finished, a confirmation message is displayed showing all the items which have been imported successfully. Click Close to return to the Import and Export menu.