Mail Handlers

By default, JIRA provides five mail handlers:

  • Create a new issue or add a comment to an existing issue

  • Add a comment from the non quoted email body

  • Add a comment with the entire email body

  • Create a new issue from each email message

  • Add a comment before a specified marker or separator in the email body

The catWorkX Mail Handlers add-on extends the functionality of the first four JIRA mail handlers listed above by the following:

  • Always use a default reporter for new issues even if the sender of an email is known.
  • Save email addresses (e.g., of the addressee or CC) in custom fields.
  • Send confirmation emails.
  • Map email addresses to components
  • Overwrite custom or system fields.

At the moment, you can obtain the catWorkX Mail Handlers add-on as JAR file only directly from catWorkX.

>> Get Support <<

Add-On Details

Supported Languages EN 
Current Version

6.4.2.3

Filename Pattern

cwx-mail-handlers-{version}.jar

Content