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To use all features of the catWorkX OTRS Integration for JIRA, you also have to install the catWorkX JIRA Configuration Handler on your JIRA server. This add-on is already included in the OBR-file.

 Supported VersionsUnsupported Versions*
JIRAVersion 6, 7Version 5
OTRSVersion 4, 5Version 3.1, 3.2, 3.3
PerlVersion > 5.10Version < 5.10

* An unsupported version of OTRS Integration for JIRA is still available.

Required JIRA Add-on

  • catWorkX JIRA Configuration Handler (will be delivered with the OBR package of the add-on)

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Note

The following PERL modules are required:

OTRS 3.

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