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changes.mady.by.user catworkx GmbH

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Install Package

Note

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Before installing the

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OTRS package, you need to determine which JIRA and OTRS versions you are running.


To install catWorkX OTRS Integration for JIRA on your OTRS server, do the following:

  1. Log in as administrator.
  2. On your OTRS Dashboard, select the Admin tab.
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  3. Select Package Manager in the "System Administration" section of the "Admin" tab.
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  4. In the "Actions" section of the "Package Manager" dialog, browse for the proper OTRS package and click Install Package.
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  5. In the warning dialog, click Continue.
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Uninstall Package

Installation:

Once you have the information, please visit the downloads page and choose the proper OTRS Package and upload it  via the OTRS Package Manager.

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