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  1. Log into the JIRA server as administrator.
  2. From the Administration menu, select Add-ons.
  3. By default, you should see Atlassian Marketplace for JIRA dialog in the right frame. Select Manage add-ons in the side bar on the left.
  4. Select Upload add-on.
  5. Browse for the JAR file and select it.
  6. In the "Upload add-on" dialog, select Upload.

  7. In the confirmation dialog, select Close.

    catWorkX OTRS Integration for JIRA should be listed in the list "User-installed add-ons".Image Removed

  8. If you click the Reload button in your Web browser, you should see a section "OTRS Integration" in the sidebar on the left that contain a links "Configuration".

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