The installation of Outlook Integration for JIRAJira has two parts:
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| exclude | Install the Outlook Add-On on Terminal Servers |
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There is a special version of the Outlook add-on in available for mass deployment (e.g., terminal servers). The installation of this version is described at the end of this document.
The configuration of the Outlook Integration for JIRA add-on Jira App is described in the Configuration section of the user documentation.
Install the
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Jira App on Jira Server
To install the JIRA add-on Jira App of Outlook Integration for JIRAJira using the Universal Plugin Manager (UPM), do the following:
- Log into the JIRA Jira server as administrator.
- From the Administration menu, select Add-ons Manage Apps.
- By default, you should see Atlassian Marketplace for JIRA Jira dialog in the right frame. If not, select Find new add-onsapps in the left frame.
- Search the Marketplace for "Outlook Integration". Outlook Integration for JIRAJira from catWorkX catworkx should appear in the list of results.
- To install the add-onapp, select Free trial or Buy now and follow the order process.
- To verify that the add-on app is installed, select Manage add-onsapps in the left frame.
- By default the user-installed add-ons apps are listed in the right frame. The Outlook Integration for JIRAJira should be listed.
- Make sure that all modules have been enabled (e.g. 5 of 5 modules enabled)

Install the Jira App on Jira Cloud
To install the Jira App of Outlook Integration for Jira using the Universal Plugin Manager (UPM), do the following:
- Log into the Jira server as administrator.
- From the left frame menu, select Jira Settings.
- Now select Apps and then Find new apps in the left frame.
- Search the Marketplace for "Outlook Integration". Outlook Integration for Jira from catworkx should appear in the list of results.
- To install the app, select it in the list of the results and Start trial.
- To verify that the app is installed, select Manage apps in the left frame.
- By default the user-installed apps are listed in the right frame. The Outlook Integration for Jira should be listed.
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Install the Outlook Add-
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To install the Outlook add-on in of Outlook Integration for JIRAJira, do the following:
- Extract the
Outlook.Integration.for.JIRA_v.1.6.5{version}.zip archive.
An directory labeled Outlook.Integration.for.JIRA_v.1.6.5{version} should be created. It contains the following files:Outlook.Integration.for.JIRA.msiREADME_FIRST.txtsetup.exe
Execute the file setup.exe.
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The file setup.exe checks for necessary dependencies (such as .NET framework) and install them if needed. It is recommend to use setup.exe to install the Outlook add-onin. The file Outlook.Integration.for.JIRA.msi does not check for any dependencies. It is intended for software distribution only. catWorkX catworkx does not offer support for software distribution. |
A Setup Wizard dialog appears.
- Follow the instructions of the installer.
The plugin will be registered for the current user in the registry (HKEY_CURRENT_USER) to be loaded by Outlook on the next start.
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Mass deploy the Outlook Add-
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in using your own software deployment strategy
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| terminalinstallation |
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In case you want to install Outlook Integration for JIRAJira
- on terminal servers,
- on computers with multiple users or
- according to your own software deployment strategy,
you You might want to install the plugin add-in only once and handle the load behavior of the add-on in for each user on your own. To do so, do the following:
- Uninstall all previous versions of the add-
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- Uninstalling first is the safe path. Usually just installing/upgrading works as well, older files will be overwritten. Just in case of any errors, always uninstall and then reinstall the plugin
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- Download and extract
Outlook.Integration.for.JIRA_Mass.Deploy_v.{version}.zip - Before running the MSI make sure the .NET framework has been deployed as well. Check System Requirements for the minimum required version of .NET
- Run the MSI file as administrator to install the plugin on the
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- computer.
- You can use the quiet mode (/qn) for installation if needed.
- The setup will install and register the
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- essentials for all users of the server, except loading the AddIn in Outlook.
- By default
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- the add-in installs to
%ProgramFiles(x86)%.
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- the add-in is registered on the
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- computer (HKEY_LOCAL_MACHINE), but not loaded into a user's Outlook.
- There are two options to load the
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- add-in for users:
- Use the
outlook_jira_current_user.reg file from the setup directory to install
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- user separately.
- Registry values are written to HKCU (current user).
- Use the Group Policy Registry Preference or the logon script to add the contents of the file to the registry of the
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- use the Group Policy Registry Preference or
- use a logon script
- Use
outlook_jira_local_maschine_office32bit_win32bit_and_office64bit_win64bit.reg or outlook_jira_local_maschine_office32bit_win64bit.reg. To add the contents of the file to the registry of the
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- add-in's machine (HKEY_LOCAL_MACHINE).
- Registry values are written to HKLM (local machine).
- The
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- add-in needs to be registered only once and will be loaded for all users.
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- Please make sure to use the proper
*.reg-file due to different bitnesses (32bit/64bit) of Outlook and Windows.
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