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1. In the OTRS dashboard, select the Admin tab.
2. In the Admin tab, select Dynamic Fields in the "Ticket Settings" section.
   
   The "Dynamic Fields Management - Overview" dialog appears, displaying the "Dynamic Fields List".
   
3. Select the JIRAIssueID ticket.
   The "Dynamic Fields - Ticket: Change Text Field" dialog appears.
   Image RemovedEnter the required informationImage Added
4. If needed, enter the correct URL then click Submit, then click Submit.
   The new dynamic field should be added to the "Dynamic Fields List".