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To configure the Project Portfolio Management catWorkX OTRS Integration for JIRA add-on, do the following on the JIRA server:

1. Log into the JIRA server as administrator.
2. From the Administration menu, select Add-ons.
3. Select Configuration in the "OTRS Integration" section in the sidebar at the left.
   The "Edit Configuration" dialog is displayed.
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4. In the configuration dialog, you can configure the following:
   
   1. To configure the general settings of of catWorkX OTRS Integration for JIRA, click Edit at the end of the "General Configuration" section.
   2. To configure field default values, select Add default field value.
   3. To configure field mappings, select Add field mapping.