...

1. Log into the JIRA server as administrator.
2. From the Administration menu, select Add-ons.
3. By default, you should see Atlassian Marketplace for JIRA dialog in the right frame. Select Manage add-ons in the side bar on the left.
4. Select Upload add-on.
5. Browse for the JAR file and select it.
6. In the "Upload add-on" dialog, select Upload.

7. In the confirmation dialog, select Close.
   
   catWorkX OTRS Integration for JIRA should be listed in the list "User-installed add-ons".Image Removed
   catWorkX OTRS Integration for JIRA does not add any items

8. If you click the Reload button in your Web browser, you should see a section "OTRS Integration" in the sidebar on the left .

   Info

   that contain a links "Configuration".

   Image Added

   To configure catWorkX OTRS Integration for JIRA, you have to edit a configuration file as described in the Configuration section.

Uninstall Add-On

To uninstall the catWorkX OTRS Integration for JIRA, do the following on the JIRA server:

...