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License management of Outlook Integration for Jira is done only handled by the Jira app. Please also mind the versioning of the app, which differs for Jira Server and Cloud.

• Jira Server & Jira Data Center
  
  • You have to purchase a license that matches the license of your Jira system in terms of users.
  • For every new release of our Outlook add-in there will be a new version of the related Jira App available.
  • The Jira app has to have the same or a newer version than the Outlook add-in.
    • If the Outlook add-in is newer, the user gets a notification message that tells him to update the related Jira app.
    • If the Outlook add-In is older, the add-in will just work as before due to backward compatibility.
  • In case of a license error the user will be notified. ll errors also appear in the Universal Plug-in Manager in JiraThe error will also be visible in the app management in the Jira administration.
  • Example
    • Jira App Version: 2.1.1 → Outlook Add-in version: Any version up to version 2.1.1 will work.
    • Jira App Version: 2.2.0 → Outlook Add-in version: Any version up to version 2.2.0 will work.
• Jira Cloud
  • You always have the newest version of the Jira app installed. Atlassian cares about the updates.
  • As Atlassian handles the versioning of the App automatically, the version of the Jira Cloud App can be ignored and does not tell something about the "up-to-dateness". Changes of the App in the backend does not result into a new version in most cases.
  • The version of the Outlook add-in is independent from the Jira app version. Any version of the Outlook add-in will work with Jira Cloud from the license perspective.
  • Example:
    • Jira App version: 2.0.2-AC → Any Outlook Add-in version will work (Atlassian will update to e.g. 2.0.3-AC automatically, if available).
    • Jira App version: 2.0.3-AC → Any Outlook Add-in version will work.