Versions Compared

Old Version 7

changes.mady.by.user Michael Eicks

Saved on

compared with

New Version Current

changes.mady.by.user Michael Eicks

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Standard JIRA commends will be transmitted to an OTRS ticket as long as this feature is activated in the otrsintegration.properties configuration file (JIRA_COMMENTS_ARE_TRANSFERED_TO_OTRS is set to true)as JIRA Comment Event is selected under "Comments Events" in the "Events Settings" section in the JIRA add-on configuration.