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Configure Read the following:

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• call: Prefix to tell the mapping it is a function
• Perl::Path: Module's Perl package
• Module: odule's name
• functionName: Name of the function to call inside of the module

Parameters

Left

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Hand Side Functions

Functions called on the left hand side, the function mapOTRSOptionFieldDemoUser2JIRAAssignee in the screenshot above, will be passed three parameters:

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my ($TicketJIRAObj, $fieldmapping, %Ticket) = @_;

Right

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Hand Side Functions

Functions called on the right hand side, the function mapOTRSOptionToJIRAOption in the screenshot above, will be passed four parameters:

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Strictly speaking you can do anything, even just create a value to be send to Jira for a special field.

Mapping Configuration

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Example

call:Douglas::Adams::HHGTTG,answer

cust:answer

Function

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Example

package call:Douglas::Adams;

use strict;

sub answer {
	my ($TicketJIRAObj, $fieldmapping, %Ticket) = @_; // ignored in this example anyway
	return 42; // this is the only important answer anyway :-)
}