To configure the Project Portfolio Management for JIRA add-on, do the following on the JIRA server:
- Log into the JIRA server as administrator.
- From the Administration menu, select Add-ons.
- Select Configuration in the "OTRS Integration" section in the sidebar at the left.
The "Edit Configuration" dialog is displayed.

- In the configuration dialog, you can configure the following:
- To configure the general settings of catWorkX OTRS Integration for JIRA, click Edit at the end of the "General Configuration" section.
- To configure field default values, select Add default field value.
- To configure field mappings, select Add field mapping.