Problem

The Outlook add-in of Outlook Integration for JIRA is not loaded.

Solution

Check the following setting in Outlook:

1. File > Options > Trust Center > Trust Center Settings > Macro Settings: The first option "Disable all macros without notification" should not be enabled. It's recommended to select "Notifications for digitally signed macros, all other macros disabled".
2. File > Options > Add-ins: Click Go.
   
   Make sure Outlook Integration for JIRA is activated in the "COM Add-ins" dialog.
   

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.