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 Supported VersionsUnsupported Versions*
JIRAVersion 6, 7Version 5
OTRSVersion 4, 5Version 3.1, 3.2, 3.3
PerlVersion > 5.10Version < 5.10

* An unsupported version of OTRS Integration for JIRA is still available.

Required JIRA Add-on

  • catWorkX JIRA Configuration Handler (will be delivered with the OBR package of the add-on)

Required PERL Modules

OTRS 3.x

> OTRS 4

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