This dialog is used to map Jira custom fields to metadata of an email, to configure the content which becomes the description of an issue, and to configure debugging settings.

Outlook Integration for Jira allows to copy metadata of an email to Jira Custom Fields. You can copy the following metadata:

  • Sender's e-mail address to Jira Text Custom Field
  • Recipient's e-mail address to Jira Text Custom Field
  • CC's e-mail address to Jira Text Custom Field
  • E-Mail date to  Jira DateTime Custom Field
    • Make sure, that the date/time settings in Jira for displaying (https://<jira-server>/secure/admin/LookAndFeel!default.jspa) are the same as for the date pickers (https://<jira-server>/secure/admin/AdvancedApplicationProperties.jspa).

Just select a custom field in the drop down menu for each type of metadata. In case multiple email adresses are copied, they are displayed as a comma-separated list in Jira.
Select Disabled if you do not want to copy the metadata.

If you select a custom field twice, the first match will be copied to Jira following the order Sender, Recipient, CC. E-mail addresses will not be aggregated.


The following misc settings are available:

  • Auto add e-mail header information. This option selects the option Add header information in the "Create JIRA Issue" dialog by default.

    By default the email header information is not copied into the Jira issue. When you select this option, the header information is also used for the Jira issue description.
  • Do not add e-mail body as description, leave field blank. This option if you do not want to add the email body as issue description. The description field is left blank.
  • Disable wiki markup conversion. Outlook Integration for Jira supports wiki markups, e.g. for converting tables. If you want to disable wiki markup conversion, select this option.
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