System Requirements - v70.40.8.5
To use all features of the catWorkX OTRS Integration for JIRA, you also have to install the catWorkX JIRA Configuration Handler on your JIRA server. This add-on is already included in the OBR-file.
| Supported Versions | Unsupported Versions* | |
|---|---|---|
| JIRA | Version 6, 7 | Version 5 |
| OTRS | Version 4, 5 | Version 3.1, 3.2, 3.3 |
| Perl | Version > 5.10 | Version < 5.10 |
* An unsupported version of OTRS Integration for JIRA is still available.
The following PERL modules are required on your OTRS server:
| OTRS 3.x | > OTRS 4 |
|---|---|
You can install these modules on your OTRS server by cpan -i <ModuleName>.
