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  1. In the OTRS dashboard, select the Admin tab.
  2. In the Admin tab, select SysConfig in the "System Administrattion" section.
    Image RemovedImage Added
    The "Dynamic Fields Management - OverviewSysConfig" dialog appears, displaying .
    Image Added
  3. In the "Dynamic Fields List"Actions" section, search for Frontend.
    Image RemovedSelect the JIRAIssueID ticket.
    The "Dynamic Fields - Ticket: Change Text Field" dialog appears.
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    The search results are displayed on the right.
    Image Added
  4. Select Frontend::Agent::Ticket::ViewZoom in the list of search results.
    The
  5. If needed, enter the correct URL then click Submit.