General Configuration

Enter the following information:

• Issue Picker Name: The name of the Issue picker. This name will be visible on the Issue screen.

• Projects: Select one or more project(s) where the issue picker will be visible.

• Issue Types: Select one or more issue type(s) where the issue picker will be visible.

• Request Types: Select one or more request type(s) where the issue picker will be visible.

• Show on Customer Portal: Check if the Issue Picker should be visible on Customer Portal for customers.