System Requirements
| Supported Versions | |
|---|---|
| Jira | Version 8, 9 |
| OTRS | Version 6 |
| KIX | Version 17 |
| Perl | Version > 5.10 |
Due to the fact that Atlassian has introduced and API breaking change in Jira 9 the OTRS/KIX OPM will not be able to communicate with Jira 9
The following PERL modules are required on your OTRS server:
OTRS 6 / KIX 17 |
|---|
You can install these modules on your OTRS server by cpan -i <ModuleName>.