System Requirements

Supported Versions
JiraVersion 8, 9
OTRSVersion 6
KIXVersion 17
PerlVersion > 5.10

Due to the fact that Atlassian has introduced and API breaking change in Jira 9 the OTRS/KIX OPM will not be able to communicate with Jira 9

The following PERL modules are required on your OTRS server:

(info) You can install these modules on your OTRS server by cpan -i <ModuleName>.