Installation

You can obtain the catworkx Issue Picker for Jira app from the Atlassian Marketplace.

Content of this section:

Install App

To install catworkx Issue Picker for Jira using the Universal Plugin Manager (UPM), do the following:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. By default, you should see Atlassian Marketplace for Jira dialog in the right frame. Select Manage apps in the side bar on the left.
  4. Select Upload app.
  5. Browse for the OBR file and select it.
  6. In the "Upload app" dialog, select Upload.
  7. In the confirmation dialog, select Close.

    catworkx Issue Picker for Jira should be listed in the list "User-installed apps".

    If you use catworkx Issue Picker for Jira on Jira Core instead of Jira Service Desk, you will get a warning message in the confirmation dialog.

    One module will be disabled.

    You can ignore this for Jira Core message.

  8. If you click the Reload button in your Web browser, you should see a section "catworkx Issue Picker" in the sidebar on the left that contains a links "Issue Table Formatting".

Uninstall App

To uninstall catworkx Issue Picker for Jira, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The catworkx Issue Picker for Jira app should be listed.
  5. From the app list, select catworkx Issue Picker for Jira.
  6. To uninstall the catworkx Issue Picker for Jira app, select Uninstall.
  7. To confirm, click Uninstall app in the confirmation dialog.
  8. The app is removed and a confirmation should appear on the "User-installed apps" list.
  9. If you click the Reload button in your Web browser, the catworkx Issue Picker for Jira app should be removed from the list of "User-installed apps".

Disable/Enable App

Disable App

To disable catworkx Issue Picker for Jira, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The catworkx Issue Picker for Jira app should be listed.
  5. From the app list, select catworkx Issue Picker for Jira.
  6. To disable the catworkx Issue Picker for Jira app, click Disable.
  7. To indicate that the app is disabled, the font of the catworkx Issue Picker for Jira entry in app list changed from black to gray.
    An "Enable" button should appear.

Enable App

To enable a disabled catworkx Issue Picker for Jira app, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The catworkx Issue Picker for Jira app should be listed.
  5. From the app list, select catworkx Issue Picker for Jira.
  6. To enable the catworkx Issue Picker for Jira app, click Enable.
  7. To indicate that the app is enabled, the font of the catworkx Issue Picker for Jira entry in app list changed from gray to black.
    An "Disable" button should appear.