Installation

You can obtain the Teamworkx Issue Picker for Jira app from the Atlassian Marketplace.

Content of this section:

Install App

To install Issue Picker for Jira using the Universal Plugin Manager (UPM), do the following:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. By default, you should see Atlassian Marketplace for Jira dialog in the right frame. Select Manage apps in the side bar on the left.
  4. Select Upload app.
  5. Browse for the OBR file and select it.
  6. In the "Upload app" dialog, select Upload.
  7. In the confirmation dialog, select Close.

    Issue Picker for Jira should be listed in the list "User-installed apps".

    If you use Issue Picker for Jira on Jira Core or Jira Software instead of Jira Service Desk, you will get a warning message in the confirmation dialog.

    One module will be disabled.

    You can ignore this message for Jira Core and Jira Software.

  8. If you click the Reload button in your Web browser, you should see a section "Teamworkx Issue Picker" in the sidebar on the left that contains the following links:

Uninstall App

To uninstall Issue Picker for Jira, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The Issue Picker for Jira app should be listed.
  5. From the app list, select Teamworkx Issue Picker for Jira.
  6. To uninstall the Issue Picker for Jira app, select Uninstall.
  7. To confirm, click Uninstall app in the confirmation dialog.
  8. The app is removed and a confirmation should appear on the "User-installed apps" list.
  9. If you click the Reload button in your Web browser, the Issue Picker for Jira app should be removed from the list of "User-installed apps".

Disable/Enable App

Disable App

To disable Issue Picker for Jira, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The Issue Picker for Jira app should be listed.
  5. From the app list, select Teamworkx Issue Picker for Jira.
  6. To disable the Issue Picker for Jira app, click Disable.
  7. To indicate that the app is disabled, the font of the Issue Picker for Jira entry in app list changed from black to gray.
    An "Enable" button should appear.

Enable App

To enable a disabled Issue Picker for Jira app, do the following on the Jira server:

  1. Log into the Jira server as administrator.
  2. From the Administration menu, select Apps.
  3. In the left side bar, select Manage apps.
  4. By default the user-installed apps are listed in the right frame. The Issue Picker for Jira app should be listed.
  5. From the app list, select Teamworkx Issue Picker for Jira.
  6. To enable the Issue Picker for Jira app, click Enable.
  7. To indicate that the app is enabled, the font of the Issue Picker for Jira entry in app list changed from gray to black.
    An "Disable" button should appear.