Change Log

Version (2018-10-24)

  • Bugfix: OTRS articles created from Jira were always visible to the customer in OTRS 6
  • Bugfix: Create OTRS ticket and OTRS comment actions did not open in a dialog after an inline edit of the issue in Jira 7.10 and later
  • Bugfix: Unhandled exception in log file when creation of link to the OTRS ticket failed

Version (2018-06-18)

  • Fixed create ticket action not opening in dialog in Jira 7.10

Version, (2017-09-12)

Version (2017-06-22)

  • The mapping of JIRA's "Summary" field to OTRS' "Title" field is added to the list of field mappings automatically during the add-on installation or update.

Version (2017-01-17)

  • Add-on configuration dialog replaces configuration file